隐私政策
Privacy Policy – VentaPlaza
General Information
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data We Collect
We may collect and process the following personal data:
- Name
- Address
- Email address
- Phone number
- IP address
- Usage data (e.g. pages visited, interactions)
This data is collected when you:
- Register an account
- Make a purchase
- Contact us via forms
- Use our website
Purpose of Data Processing
We use your data for the following purposes:
- To provide and maintain our services
- To process transactions and confirm purchases
- To communicate with you (including customer support)
- To improve our website and user experience
- To prevent fraud and ensure security
- To display relevant content and advertisements
Cookies
We use cookies and similar tracking technologies to:
- Personalize your experience
- Analyze website traffic
- Detect errors and improve performance
By using our website, you consent to the use of cookies. You can modify your browser settings to decline cookies at any time.
Microsoft Clarity
We use Microsoft Clarity, a web analytics service provided by Microsoft, to better understand how users interact with our website.
Clarity captures data through behavioral metrics, heatmaps, and session replay. This helps us improve usability, optimize our services, and enhance marketing efforts.
This includes:
- Mouse movements
- Clicks
- Scroll behavior
- Pages visited
Data is collected using cookies and other tracking technologies.
By using our website, you agree that we and Microsoft may collect and use this data.
For more information, please refer to the Microsoft Privacy Statement:
https://privacy.microsoft.com
Location Data
We may use your IP address to determine your approximate location in order to:
- Provide location-based services
- Display relevant ads and content
- Improve search and map functionality
Payment Information
All payments are processed through third-party providers (e.g. PayPal or credit card processors).
We do not store or have access to your payment details at any time.
Data Sharing
We do not sell or rent your personal data.
However, we may share data with:
- Payment providers
- Analytics providers (e.g. Microsoft Clarity)
- Advertising partners (e.g. Google)
All third parties are required to handle your data securely and in compliance with applicable laws.
System Notifications
By using our platform, you agree to receive system-related emails such as:
- Purchase confirmations
- Listing updates
- Expiration warnings
These notifications are essential for the operation of the service and cannot be disabled unless you delete your account.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise your rights, please contact us via our contact form.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact
If you have any questions regarding this Privacy Policy, please contact us via our website.